Common questions about the assessments and course.

Eighteen bite-sized self-paced modules, ~10–12 minutes each. Most learners finish in two to four weeks at a comfortable cadence. The course is self-paced, not cohort-based — there is no fixed start or end date.

Self-paced. Enroll any time, work through modules in your own order, save artifacts as you go. We don't run cohorts at this stage.

Current individual enrollment includes ongoing access to the purchased modules, Toolbox materials, and published curriculum updates. There is no annual renewal on the current offer.

Every module ends with a saved artifact you can revisit. For specific questions about your bank's context, email hello@aibankinginstitute.com and we'll point you to the right module or resource.

Retakes are available by request within twelve months of purchase when the original report has not already been used for an institutional review package. Email us with the purchase address and the reason for the retake.

Yes. Email hello@aibankinginstitute.com within 7 days. We refund duplicate purchases, failed-access purchases we cannot resolve, and unused digital seats where the assessment has not been submitted, fewer than two course modules have been completed, and no certificate has been issued.

Yes. Volume seats are available by request. Email hello@aibankinginstitute.com with your headcount, sponsor, and desired timing. Pricing, invoicing, enrollment handoff, SSO, and reporting are scoped before rollout.

Invoice payment is available by request for institutional purchases. Terms are confirmed before rollout. For single-seat individual enrollments, Stripe Checkout is the only path. The receipt includes the course title and price for expense reimbursement.

Yes. Stripe sends an itemized receipt with the institution name, course title, and price. If your finance team needs a different format, email hello@aibankinginstitute.com and we'll send a formatted invoice.

Not as an official designation. The curriculum is aligned with SR 11-7 (model risk management), Interagency TPRM Guidance, ECOA / Regulation B, and the AIEOG AI Lexicon (US Treasury, FBIIC, FSSCC, February 2026) — but no federal or state regulator issues or endorses the credential itself. We deliberately don't claim otherwise.

A one-page PDF certificate with your name, the date earned, the verification URL, and the credential issuer (The AI Banking Institute). The verification URL is public, so you can paste the certificate on LinkedIn or attach it to a board memo and anyone can confirm it's real.

That's a decision your examiner makes, not ours. What we ship is documented work product — eighteen reviewed artifacts — that a compliance officer can put on the table during an exam. Whether your examiner counts it depends on their priorities and your institution's overall AI governance posture.

Realistic synthetic banking material — names changed, account numbers redacted, dates relative. The sandbox scenarios we provide are pre-sanitized. Your employer should still confirm sandbox use against your AI Use Policy before adoption — the Module 1 worksheet covers exactly that conversation.

No. Assessment responses sit in Supabase under row-level security; only your account can read your results. Anonymized aggregate dashboards for institutional buyers (10+ seats) roll up at the institution level, not the individual level. See our Privacy page for the data flow.

No.