playbooks/operations/operations-workflow-sop

Workflow SOP Template

A standard operating procedure shell for an AI-assisted task — input, AI step, review checkpoint, output — written so a colleague could run it cold.

operations-workflow-sop.mdTemplate · 6 min

Contents

  1. 01What this SOP names
  2. 02The handoff test

For: Operations leads and process owners

PlaybooksOperationsTemplate

01

What this SOP names

This template is structured. The working copy is being finalized by our subject-matter editors — directionally accurate today, refined shortly.

  1. The trigger and inputs — what starts the task and what the AI step is allowed to see.
  2. The AI step — the reusable brief the staff member runs, with its boundaries.
  3. The review checkpoint — who checks the output, against what, before it is used.
  4. The output and where it is filed, plus how the run is logged.

02

The handoff test

An SOP is done when a colleague can run it without you in the room. If it still lives in someone’s head, it is a habit, not a workflow.

Operations Playbook

Practice this in the course.

The AiBI-Foundation course walks through the same prompts, with reviewed work you can take to your team.

Workflow SOP Template — Operations Playbook — The AI Banking Institute